FAQ

Q: What is the mission of SynthLife?

A: SynthLife is currently focused on selling digital goods that benefit others and improve workflows, both productive & creative. Beyond that, SynthLife explores the frontier of emergent intelligence, technology that learns, adapts, and evolves alongside its user.

Q: How can I contact support?

A: You can reach out through the contact page. We respond as quickly as possible, usually within 24 hours.

Q: Are products refundable?

A: Due to the instant-access nature of digital products, all sales are final. However, if you experience any technical issues or receive the wrong file, we are happy to offer support. 

Q: How do I receive my digital products?

A: After checkout, you’ll instantly receive a secure download via email and on the confirmation page.
Files remain available for re-download, ensuring you always have access to what you’ve purchased.

Q: How often are new products released?

A: New drops and updates are released periodically. Follow SynthLife on social media or join the e-mail list to stay ahead of the next launch.

Q: How will you protect my privacy?

Cloudflare and Shopify for used for hosting and transactions. We never sell or access your data. Our products store your information locally on your device.

Q: How can I stay connected?

A: Subscribe to the SynthLife e-mail list or follow us on Instagram, X (Twitter), and TikTok for behind-the-scenes looks, product drops, and updates.

Q: Do you own the rights to the products you sell?

A: Yes. All SynthLife products, designs, and creative materials are protected under intellectual property law.
Reproduction, redistribution, or resale of our digital content without explicit permission is strictly prohibited and enforceable under the DMCA.
Each purchase grants you a non-transferable personal license for individual use.